Downloads: DATA_PRIVACY_POLICY_SMFB

Privacy Policy for Electronic Banking Service: Mobile App, USSD Code

Introduction

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate. Our policy complies with the Nigeria Data Protection Regulation 2019, which in turn has incorporated various international Data protection Regulations, for example, the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you with regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.shongommicrofinancebank.com.ng Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website. This policy outlines what customer data ShongomMFB collects when customers visit the company website. ShongomMFB acts as a controller when collecting the data, thus ShongomMFB should provide information regarding how and why the data is used and the rights that ShongomMFB has over those data.

Data we Process

We may collect, use, store and transfer different kinds of your personal data. We have collated these into groups as follows:

1. Your identity, include, Bank Verification Number, National Identity Number, and other identifiers that you may have provided at some time, such as, first name, last name, title, date of birth, among others.
2. Your contact information, include, information such as, billing and delivery addresses, email address, phone numbers and any other information you have given to us for the purpose of communication, meeting and/or compliance with regulatory requirement.
3. Technical data, include, your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
4. Your profile, includes, information such as, your username and password, your interests, preferences, feedback, and survey responses.
5. Marketing data, include, your preferences in receiving services data from us; communication preferences; responses and actions in relation to your use of our services. We may aggregate anonymous data, such as, statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data, which is not considered personal information in law, as it does not reveal your identity.